Customer Feedback

We appreciate all the feedback from our customers and we want to include some of the letters we receive in the post at J Reid Pianos. We welcome all enquiries, telephone 020 8800 6907 for help and advice about pianos.

Please feel free to leave us any google reviews

Lyons & Tigers (September 2016)

j-reid-testimonial

Our feedback board from the Office:

 

This is some of the customer feedback received by J Reid Pianos

Google Reviews:

Has 3 big areas containing new uprights, second hand uprights, and grand piano. Friendly and honest service. The lady was very nice and direct. You need a whole day to try out the pianos to see which one to get due to the large number of pianos to choose from. Will definately be back.
– Mr Tse

This is simply best place to purchase a piano in London – period. Second to none advice, friendly staff and a huge variety of pianos in stock. I wouldn’t buy a piano anywhere else.
– Mr Slinger

This company was recommended to us and on arrival I wasn’t quite sure what to expect. We entered the Showroom and were amazed at amount of stock that was on display….. there was so much choice. We were approached by John who is one of the owners (I believe this is a family business). He asked a few questions to help us narrow down the numerous options. He was very knowledgeable and happy for us to try out a few models. There were a few Pianos within our budget and after some time we made our choice….. I must add that John was very patient. The Piano was delivered on time and with care (I was worried about our newly decorated Hall). I would certainly recommend……
– Mr Evans

Email Testimonials:

Dear Sue, John, Al and the team at J Reid Pianos,

Thanks again for helping make a dream come true. I adore my piano; it gives me such contentment when I play it and when I don’t I look at it with pride. It is like you have given me a wonderful gift.

I have started lessons with Ruth and I would love to visit you again to play you something (once I’ve mastered a piece!).

Best wishes,

A
(London E17)

Dear Sirs,

I write to thank you for hiring us a grand piano for our spring concert last Saturday and for your helpful cooperation in making all the necessary arrangements.

The instrument was excellent and the two who delivered and collected it were efficiency personified.

Thank you again for your excellent service.

Yours faithfully,

R D
Concert Manager
Enfield Choral Society

Hi John and Susan,

Our rented piano from you was delivered on 12th Feb 2010 (No GL0205).

Just to say how happy we are with it. The men who delivered the piano (didn’t get their names, two Polish guys) were excellent. In and out in 15 mins, no messing, very professional.

All 4 of us in the family are enjoying the piano very much (thumbs up from the piano teacher, too).

We’ll be in touch in a few months as to whether we want to continue renting or buy.

In the meantime, wanted to let you know that we’re very happy with the service from you.

Best wishes,

K B
(London W1)

Dear Reid Pianos / John and Susan,

I’ve had the piano I bought from you for a year now and it has given me many hours of enjoyment.

Thanks for being so friendly, patient and for providing a quality service.

Best wishes,

M O
(London N15)

Dear John & Sue,

Thank you so much for our wonderful piano. We are delighted with it and the kids have been plinking out notes since its arrival.

Once we have it safely upstairs we will be happier still.

Than you so much for all your services and care.

Yours,

S & S K
(London W5)

Dear Susan and John,

Thank you for your help in selecting my piano and in making sure it would fit into the house!

I am truly delighted with it, and look forward to the first tuning!

Best wishes,

K O’R
(London)

Dear Sir,

Please find enclosed a cheque to cover the cost of reconditioning my Bogs & Voigt piano.

I must say I’m absolutely thrilled with the transformation of sound.

With many thanks,

Yours sincerely

I G
(Potters Bar, Herts)

Dear John,

Just a quick note to thank you on behalf of the team for your help regarding our refurbishment of the village hall at Port Isaac for our live transmission over the May Bank Holiday. A program like ours often has to rely on the goodwill of companies able to ‘help us out’ and the upright piano you provided certainly helped make the project a success.

Although it was one of the more challenging projects we have undertaken, I know I speak for all the team when I say the transformation was certianly worth the effort and the villagers were thrilled with the pianos. Please extend our gratitiude to all the team at J Reid Pianos who worked so hard to meet our tight deadline.

The programmes over the weekend were a tremendous success and we hope that you enjoyed watching them.

Many thanks again for your help, and good luck for the future.

Yours sincerely
L F
Programme Researcher
BBC Bristol